Customer Roundtable: 2K Games, Airbnb, Capital One, KOHO, Volvo Group
What does it actually look like to roll out an internal developer portal across industries as different as gaming, travel, finance, and commercial vehicles? In this roundtable featuring Spotify’s Backstage customers, engineering leaders share what worked, what didn’t, and what they wish they’d known from the start. Whether you’re exploring developer portals or deep into your own rollout, this conversation has practical insights on driving adoption, managing organizational change, and leveraging AI at scale.
Featuring
André Wanlin
Customer Success Engineer, Spotify
Shawn Hansen
Staff Site Reliability Engineer, 2K Games
Adam Kunicki
Site Reliability Engineer, Airbnb
Brian Wolowicz
Head of Design, Capital One
David Kormushoff
VP of Technology, KOHO
Mingdao Lu
Digital Product Manager, Volvo Group
Different industries, common ground
At Spotify, our platform engineering teams find that the best way to learn is to listen to our customers — whether those are our internal developers or yours. In this roundtable, we gathered Spotify Plugin and Portal users from a range of different companies — different sizes, different industries, different tech stacks — to compare notes and share common experiences. Watch the recording to learn what they built with Backstage — and how they got their developers to not just use their shiny new dev portal, but embrace it.
“At a bank, the only person that says move fast and break things is the person that never had to tell a million customers why they couldn’t access their money.”
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Rolling out an internal developer portal is never just a technical project
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Using a dev portal to leverage AI at scale
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