Spotify for Backstage

SUBSCRIPTION LICENSE TERMS

LAST UPDATED: October 21, 2025
Please read these Spotify for Backstage Subscription License Terms (the "Terms") carefully as they govern your access to, and use of, Spotify's proprietary software for Backstage OSS (as further defined below) ( the "Software"), Spotify's Portal for Backstage platform, which consists of Spotify's proprietary software together with Backstage OSS (the "Platform"), enterprise support services that you purchase from Spotify (the "Enterprise Support Services"), and any other products or services that make reference to these Terms. The Software, the Platform, the Enterprise Support Services and such other products and services are collectively referred to as the "Products".
By signing or executing an order form that incorporates these Terms by reference (an "Order Form"), or expressing your consent to these Terms, or otherwise downloading, accessing or using any of the Products or a license key to the Products, you agree to these Terms. If you do not agree to these Terms, then you must not access or use the Products. These Terms together with the Supplemental Hosting Terms and the Service Level Agreement (if applicable) and all Order Forms incorporating these Terms collectively form the "Agreement".
The Agreement is between you and (a) if you are an entity organized under or otherwise subject to the laws of the United States of America: Spotify USA, Inc., a Delaware Corporation with offices at 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, New York 10007; or (b) if you are an entity organized under or otherwise subject to the laws of any country outside of the United States of America: Spotify AB, a Swedish limited liability company with offices at Regeringsgatan 19, 111 53 Stockholm, Sweden, with registered number 556703-7485 ("Spotify", "we", "us" or "our").
IF YOU ARE AN INDIVIDUAL ACCESSING OR USING THE PRODUCTS ON BEHALF OF, OR FOR THE BENEFIT OF, ANY CORPORATION, PARTNERSHIP, OR OTHER ENTITY WITH WHICH YOU ARE EMPLOYED OR ASSOCIATED, THEN YOU ARE AGREEING TO THIS AGREEMENT ON BEHALF OF YOURSELF AND SUCH ORGANIZATION, AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND SUCH ORGANIZATION TO THIS AGREEMENT. References to "you", "your" and "Customer" in the Agreement will refer to both the individual using the Products and to any such organization.
THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH IN SECTION 14 BELOW, REQUIRES THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND.
  1. Order Forms, License and Enterprise Support Services.
    1. The Products provided under these Terms will be specified in Order Forms entered into by you. Order Forms are not binding until accepted by Spotify. All Order Forms are non-cancellable and non-refundable, except as otherwise expressly set forth in an Order Form or in these Terms.
    2. Subject to your obtaining a valid license key for the Products from Spotify and your compliance with this Agreement, Spotify grants to you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Products and any documentation for the Products made available by us to you in connection with this Agreement (the "Documentation"), solely for your internal business purposes and subject to the number of individual user seats that you have purchased from Spotify (collectively, the "License"). The Products and Documentation are licensed, not sold or transferred to you, and Spotify and its licensors retain ownership of all copies of the Products (even after installation by you on any devices) and the Documentation.
    3. The Software may be used with the Backstage open source framework (Copyright 2020-2025 © The Backstage Authors) ("Backstage OSS") and the Platform uses Backstage OSS, which is licensed under the Apache License, Version 2.0, found here (the "OSS License"). In order to properly use the Software, you must ensure that you are using the latest version of Backstage OSS. We make no commitments or guarantees that the Software will work with your instance of Backstage OSS. We are neither responsible nor liable for your use of, or inability to use, Backstage OSS. For clarity, the Platform is not governed by the OSS License and your use of the Platform is governed solely by this Agreement.
    4. The Products and Documentation are the property of Spotify or Spotify's licensors. All Spotify trademarks, service marks, trade names, logos, domain names, and any other features of the Spotify brand, whether included in the Products or otherwise ("Spotify Brand Features") are the sole property of Spotify or its licensors. The Agreement does not grant you any rights to use or modify any Spotify Brand Features whether for commercial or non-commercial use.
    5. Subject to your compliance with this Agreement, Spotify will provide the Enterprise Support Services purchased by you, as further specified in an applicable Order Form for such Enterprise Support Services.
  2. Trial Products and Early Access Products.
    From time to time, we may offer (i) trials of some or all of the Products (the "Trial Products) or (ii) early access products or features labelled "alpha" or "beta" or similar designation (collectively, the "Early Access Products") for a specified period at no cost or at a reduced rate. If Spotify has granted you access to Trial Products or Early Access Products, , then such Trial Products and Early Access Products will be deemed "Products" and in addition to the licensing terms and restrictions set forth in these Terms, the License to such Trial Products and Early Access Products is granted solely for purposes of your internal testing and evaluation of the Trial Products and Early Access Products and not for any production use. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, TRIAL PRODUCTS AND EARLY ACCESS PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR INDEMNITIES OF ANY KIND. We reserve the right to refuse, revoke or discontinue your use of Trial Products and Early Access Products at any time and for any reason, without liability to you.
  3. Managed Service.
    If you are accessing or using Products that are provided by Spotify as a managed service (the "Managed Service"), the Supplemental Hosting Terms (the "Hosting Terms") and the Service Level Agreement apply to your use of the Managed Service in addition to the terms and conditions set forth in these Terms.
  4. Changes.
    We may from time to time make changes to:
    1. the Products, including without limitation releasing new software or software versions that updates, supplements or replaces the original Products, or discontinuing Products or specific Product functions or features, provided that, for material changes, we will seek to provide reasonable advance notice to you via email or other direct means before such material changes take effect. Any such changed Products are governed by this Agreement unless separate terms and conditions accompany such changes, in which case such separate terms and conditions will govern in the event of a conflict between such separate terms and conditions and this Agreement, or as otherwise provided in such separate terms.
    2. these Terms, by notifying you of such changes by any reasonable means, including without limitation by posting the revised Terms on backstage.spotify.com, provided that, for material changes that increase your obligations hereunder, or otherwise limit your rights under the Terms, we will seek to provide reasonable advance notice to you via email or other direct means before such material changes take effect. Your use of the Products following any changes to these Terms will constitute your acceptance of such changes. If you do not agree to any such changes to these Terms, you must cease all use of and delete the Products and the Documentation. The "Last Updated" legend set forth at the top of this document indicates when these Terms were last changed.
  5. Confidential Information.
    1. "Confidential Information" means all technical and non-public information provided by a party ("Disclosing Party") to the other party ("Receiving Party") that is (i) designated as confidential by the Disclosing Party at the time of disclosure, or (ii) should reasonably be considered confidential, given the nature of the information or the circumstances surrounding its disclosure. Without limiting the foregoing, (y) the Products, Documentation, and any other nonpublic information or materials related to the Products or Documentation that are obtained by you in connection with this Agreement constitutes the Confidential Information and property of Spotify, and (z) any nonpublic information or materials related to your proprietary software, systems, services and products that are obtained by Spotify in connection with this Agreement constitutes your Confidential Information and property.
    2. The Receiving Party will use the Confidential Information solely as necessary to exercise the rights granted to it under this Agreement and shall only disclose Confidential Information to its employees, contractors, and other agents on a strictly need-to-know basis who are obligated by a written agreement to comply with confidentiality provisions equivalent in scope to and no less restrictive than those set forth in this Agreement and provided that the Receiving Party will remain responsible for their compliance with such agreement. The Receiving Party shall use the same safeguards that it uses to protect its own Confidential Information of a similar character, which in all cases shall be no less than reasonable safeguards and accepted industry practices. Upon termination or expiration of this Agreement, the Receiving Party shall immediately cease to use all of the Disclosing Party’s Confidential Information and shall promptly return or delete (at the Disclosing Party’s option, and via secure method) all of the Disclosing Party’s Confidential Information. Upon written request from the Disclosing Party, the Receiving Party shall certify in writing that all of the Disclosing Party’s Confidential Information has been returned or destroyed, as applicable.
    3. The Receiving Party may use or disclose information that: (i) is or becomes publicly available through no act or omission by the Receiving Party; (ii) was already lawfully in the possession of the Receiving Party prior to the time of first disclosure to the Receiving Party by the Disclosing Party; (iii) is required to be disclosed by law; (iv) is independently developed by the Receiving Party without use of, reliance upon or reference to the Disclosing Party's Confidential Information; or (v) is lawfully obtained without restriction from a third party who has a right to make such disclosure.
    4. If the Receiving Party receives a request to release Confidential Information pursuant to a court order, subpoena, or other governmental authority, the Receiving Party shall (unless prohibited law) provide the Disclosing Party with prompt written notice in order to permit the Disclosing Party to either consent to the disclosure or seek a protective order or other appropriate remedy and the Receiving Party shall reasonably cooperate with any effort by the Disclosing Party to obtain a protective order or other appropriate remedy. The Receiving Party shall limit the disclosure of Confidential Information to the greatest extent possible under the circumstances.
  6. Restrictions on Use of the Products and Documentation.
    1. The Products and the Documentation may only be used: (i) for Customer's internal business purposes; (ii) pursuant to any Documentation or other instructions Spotify may provide to you from time to time; and (iii) in accordance with applicable law and this Agreement.
    2. You shall not and shall not allow any third party to do any of the following: (i) reverse-engineering, decompiling, disassembling, modifying, creating derivative works, or otherwise seeking to obtain source code of the Products, except where such restriction is expressly prohibited by applicable law, (if applicable law allows you to decompile any part of the Products where required in order to obtain the information necessary to create an independent program that can be operated with the Products or with another program, the information you obtain from such activities: (A) may only be used for the foregoing objective; (B) may not be disclosed or communicated without Spotify's prior written consent to any third party to whom it is not necessary to disclose or communicate in order to achieve that objective; and (C) may not be used to create any software or service that is substantially similar in its expression to any part of the Products); (ii) copying, reproducing, modifying, creating derivative works of, redistributing, "ripping," recording, transferring, performing, framing, linking to or displaying to the public, broadcasting, or making available to the public, or any other use which is not expressly permitted under this Agreement or applicable law, or which otherwise infringes intellectual property rights; (iii) selling, renting, sublicensing, leasing or other monetization or commercialization, or otherwise allowing any third party not authorized under this Agreement to access or use the Productsor Documentation; (iv) sharing any license keys, moving, changing, disabling, or circumventing the license key functionality in the Products, or removing or obscuring any functionality in the Products that is protected by the license key; (v) using the Products or Documentation for purposes of: (A) benchmarking or competitive analysis of the Products; (B) developing, using, or providing a competing software product or service; or (C) any other purpose that is to Spotify's detriment or commercial disadvantage; (vi) circumventing any technology used by Spotify, its licensors, or any third party; (vii) removing or altering any copyright, trademark, or other intellectual property notices (including for the purpose of disguising or changing any indications of ownership or source); (viii) propagating any virus, worms, Trojan horses, or other programming routine that may damage the Products or any system or data; or (ix) deleting or altering any part of the Products or Documentation except as expressly permitted through in-product settings or under this Agreement.
    3. Third-Party Products. You acknowledge and agree that the Products may support integrating with or using other products and services provided by third parties (the "Third-Party Products"). To the extent you choose to integrate and use Third-Party Products, Spotify will not be responsible for the operation or use of such Third-Party Products, nor the availability or operation of the Products, to the extent such availability and operation is dependent upon the Third-Party Products. Customer is solely responsible for obtaining and complying with the appropriate licenses to use such Third-Party Products.
  7. Feedback and Publicity.
    1. If you provide to us any ideas, proposals, suggestions or other materials ("Feedback"), whether related to the Products or otherwise, you hereby acknowledge and agree that your provision of such Feedback is gratuitous, unsolicited and that Spotify may use such Feedback without restriction and without obligation to you.
    2. Except as may be required by law, neither you, nor Spotify may use the other party's name, logo, trademarks or service marks (collectively "Brand Features") on its websites, in press releases or in marketing or promotional materials, or in other public statements, without the other party's prior written approval, which may be granted, and subsequently revoked, at each party's sole discretion. In using the other party's Brand Features, each party will comply with any brand guidelines provided by the other party.
  8. Subscription, Cancellation and Payments.
    1. Except if otherwise agreed by Spotify (for example in connection with Trial Products), you must purchase a subscription (the "Subscription") and pay the applicable subscription fees plus applicable taxes (the "Fees") for each new subscription period (the "Subscription Period"). The Subscription Period and the Fees are set forth on the Order Form, or as otherwise agreed between you and Spotify in writing. For clarity, Customer may permit its Affiliates to use the Subscription, provided that (i) Customer shall remain responsible for each such Affiliate's compliance with the terms of this Agreement, and (ii) any such use together with Customer's use must be, in the aggregate, within the limitations set forth in the applicable Order Form. "Affiliates" mean any entity or entities that directly or indirectly controls, is controlled by, or is under common control with Customer.
    2. You agree to pay any invoices for Fees within thirty (30) days from receiving such invoices from Spotify, or for Spotify to otherwise charge your recurring payment method (as applicable). If payments are not received on the due date, Spotify reserves the right to charge late payment interest in accordance with applicable laws. Spotify also reserves the right to delay and/or suspend your access to the Products until full payment is received.
    3. Unless stated otherwise, the amounts that must be paid under the Agreement are exclusive of sales, use, value added, goods and services, harmonized sales, or other similar taxes, duties, charges or assessments levied under applicable legislation in any relevant country ("Applicable Taxes"). Applicable Taxes will be added on top of agreed amounts as per local legislation. Customer and Spotify shall each be solely responsible for payment of all Applicable Taxes it is legally obliged to pay arising as a result of this Agreement or otherwise. Further, Customer and Spotify shall each be solely responsible for collection and remittance of all Applicable Taxes it is legally obliged to collect and remit. Customer and Spotify shall each be solely responsible for payment of any tax assessed on its income. Any and all payments will be made free and clear of, and without deduction or withholding for, any taxes. If the Customer is required to deduct or withhold any taxes from such payments, then the sum payable will not be affected, and Spotify shall receive an amount equal to the sum it would have received had no such deductions or withholding been made. Customer and Spotify further acknowledge that each party shall collect all relevant documentation needed in the event of a tax audit.
  9. Term; Termination.
    1. The Agreement will continue to apply for as long as you have a valid Subscription, or until the end of your permitted use of the Trial Products or Early Access Products, as applicable, (the "Term") unless earlier terminated as permitted under the Agreement.
    2. Spotify may suspend your access to the Products or terminate this Agreement (or an individual Order Form hereunder) at any time if we believe you have breached this Agreement (including non-payment of the Fees), if we cease providing the applicable Products or any material component thereof, or as we believe necessary to comply with applicable law. Subject to any financial commitments in an Order Form or other addendum, you may terminate this Agreement by ceasing all use of and deleting the Products. If Spotify permanently suspends your access or terminates this Agreement (or an individual Order Form), other than as a result of your breach or suspected breach of this Agreement, prior to the end of your Subscription Period, Spotify will credit or refund to you any applicable Fees paid in advance for the remainder of such Subscription Period.
    3. Upon termination of this Agreement, you will immediately cease all use of the Products and Documentation and delete all copies of the Products and Documentation. The following sections shall survive termination of this Agreement: Sections 5 (Confidentiality), 7 (Feedback and Publicity), this 9(c) (Termination), 10 (Warranty and Disclaimers), 11 (Limitation of Liability), 12. (Indemnification) 14 (Arbitration) and 15 (General) as well as any other sections of these Terms that, either explicitly or by their nature, must remain in effect even after termination.
  10. Warranty and Disclaimers.
    1. Each of you and Spotify represents and warrants that (i) it has full power and authority to enter into these Terms and (ii) it will comply with all laws applicable to its provision, receipt, or use of the Products, as applicable.
    2. EXCEPT AS EXPRESSLY PROVIDED FOR IN THE AGREEMENT, THE PRODUCTS AND DOCUMENTATION ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. FURTHER, SPOTIFY AND ITS LICENSORS EACH DISCLAIM ANY EXPRESS, IMPLIED, AND STATUTORY WARRANTIES REGARDING THE PRODUCTS AND DOCUMENTATION, INCLUDING WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE USE OF THE PRODUCTS AND, WITH RESPECT TO BACKSTAGE OSS, TITLE. NEITHER SPOTIFY NOR ITS LICENSORS MAKE ANY REPRESENTATION REGARDING, AND DO NOT WARRANT OR ASSUME ANY RESPONSIBILITY FOR, ANY THIRD-PARTY PRODUCTS INCLUDING WITHOUT LIMITATION THE BACKSTAGE OSS, AND NEITHER SPOTIFY NOR ITS LICENSORS IS RESPONSIBLE FOR ANY TRANSACTIONS BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF THE FOREGOING. NO ADVICE OR INFORMATION WHETHER ORAL OR IN WRITING OBTAINED BY YOU FROM SPOTIFY SHALL CREATE ANY WARRANTY ON BEHALF OF SPOTIFY. THIS SECTION 10(B) APPLIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
  11. Limitation of Liability.
    1. SUBJECT TO SECTION 11 (b) BELOW, IN NO EVENT WILL EITHER PARTY, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS, OR LICENSORS BE LIABLE FOR (i) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (ii) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT), IN ALL CASES ARISING OUT OF THE USE OF OR INABILITY TO USE THE PRODUCTS OR DOCUMENTATION, REGARDLESS OF LEGAL THEORY, WITHOUT REGARD TO WHETHER A PARTY HAS BEEN WARNED OF THE POSSIBILITY OF THOSE DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; OR (iii) AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER THIS AGREEMENT OR RELATING TO THE PRODUCTS OR DOCUMENTATION, MORE THAN THE GREATER OF (x) THE AMOUNTS PAID BY YOU TO SPOTIFY DURING THE TWELVE MONTHS PRIOR TO THE FIRST CLAIM; OR (y) $500 USD.
    2. THE LIMITATIONS IN SECTION 11 (a) ABOVE SHALL NOT APPLY TO (i) EITHER PARTY'S INDEMNIFICATION OBLIGATIONS UNDER SECTION 12, (ii) EITHER PARTY'S BREACH OF SECTION 5 (CONFIDENTIAL INFORMATION), OR (iii) YOUR BREACH OF SECTIONS 6 (RESTRICTIONS ON USE), 13 (EXPORT CONTROL AND SANCTIONS) OR YOUR PAYMENT OBLIGATIONS UNDER THE AGREEMENT OR, (iv) IF APPLICABLE, SECTIONS 2 (RESTRICTIONS) AND 3 (CUSTOMER DATA) OF THE HOSTING TERMS.
  12. Indemnification.
    1. Spotify will defend, indemnify and hold harmless you and your Affiliates, officers, directors and employees from and against any claims, losses, liabilities, damages and costs (including reasonable legal fees and expenses) resulting from any third-party claim, suit, action or proceeding that the Products infringe or misappropriate such third party's intellectual property rights (each an "IP Claim"), provided, however, in no event will Spotify have any obligations or liability to the extent such IP Claim arises from your (i) unauthorized modifications of the Products, or use in combination with Third-Party Products not authorized by Spotify, (ii) breach of the Agreement, or (iii) use of non-current versions of the Products if the IP Claim would not have arisen but for your use of such non-current version of the Products. In the event of an IP Claim, Spotify may at its sole option and expense either procure the right for you to continue to use the Products or promptly replace, in whole or in part, the Products with a substantially compatible and functionally equivalent non-infringing Product. If Spotify does not believe that the foregoing remedies are commercially reasonable, then Spotify will be entitled to immediately terminate the Agreement and refund to you any applicable Fees paid in advance for the remainder of any then-current Subscription Period.
    2. You will defend, indemnify and hold harmless Spotify and its Affiliates, officers, directors and employees from and against any claims, losses, liabilities, damages and costs (including reasonable legal fees and expenses) arising from (i) your use of the Products in violation of Section 6 (Restrictions on Use of the Products and Documentation, or (ii) from Spotify's authorized processing of Customer Data in accordance with the Hosting Terms.
    3. The party seeking indemnification (the "Indemnified Party") must promptly notify the other party (the "Indemnifying Party") in writing of any claim, demand, suit or proceeding giving rise to an indemnification claim under this Section 12 (each a "Claim"), provided that failure to give prompt notice will not relieve the Indemnifying Party of its obligations except to the extent the Indemnifying Party is materially prejudiced by such failure. The Indemnifying Party will have the right to assume the defense of the Claim with reputable counsel reasonably acceptable to the Indemnified Party, and the Indemnified Party will provide reasonable cooperation at the Indemnifying Party's expense. The Indemnified Party may participate in the defense with its own counsel at its own cost. Neither you, nor Spotify may settle any Claim without the other party's prior written consent, not to be unreasonable withheld or delayed.
  13. Export control and sanctions.
    The Products may be subject to EU, UN and U.S. export and re-export control laws and regulations or similar laws applicable in other jurisdictions, including, but not limited to, the EU Dual-use Regulation, the Export Administration Regulations ("EAR") maintained by the U.S. Department of Commerce, and the trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control ("OFAC") (collectively, "Trade Control Laws"). Specifically:
    1. You agree not to directly or indirectly use, sell, export, reexport, transfer, divert, release, or otherwise dispose of any products, software, or technology (including products derived from or based on such technology) received from Spotify under this Agreement in any manner that would cause you or Spotify to be in violation of any applicable Trade Control Laws.
    2. You represent, warrant and covenant that you and any person on whose behalf you are acting or who acts on your behalf, are NOT (i) a person designated under, or otherwise targeted by, economic or financial sanctions maintained by the U.S., EU, or other applicable government or intergovernmental body; (ii) a person located or incorporated in a country/territory subject to comprehensive territorial sanctions maintained by the U.S. or the EU; and (iii) a person owned or controlled by, or acting on behalf of, a person or entity identified in (i)-(ii). You shall immediately notify Spotify in the event that any of the representations or warranties in (i)-(iii) above are or become untrue during the Term.
    3. Notwithstanding any other provision of the Agreement, if Spotify, in its sole discretion, determines that its continued performance (i) is or may be prohibited under Trade Control Laws; or (ii) could give rise to "secondary sanctions" exposure under Trade Control Laws, Spotify may suspend or terminate the Agreement immediately unilaterally without recourse to court following written notice to you.
    4. If the Agreement is suspended or terminated pursuant to this Section 13, Spotify shall not be liable for continued performance under the Agreement, nor shall it be liable for any harms, damages, loss or restitution to you, or loss arising out of or relating to such suspension or termination.
  14. Arbitration
    1. This Section 14 sets forth the terms and conditions pursuant to which disputes, claims and controversies between you and Spotify arising out of or relating to this Agreement, the Products or the Documentation ("Disputes") will be resolved through confidential arbitration ("Arbitration Agreement"). If for any reason this Arbitration Agreement is unenforceable as to you or the relevant Dispute, Section 15 (d) shall govern any such Dispute.
    2. Any Disputes arising out of or related to this Agreement or the Products, including a dispute involving the alleged breach, termination or validity of this Agreement, will be resolved through arbitration instead of in a court by a judge or jury. You and Spotify each agree that it waives any right to trial by a jury. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim(s) before the arbitrator(s). The arbitration proceeding, including any arbitral award and all documents and other materials related to, or exchanged, during the arbitration proceedings will be kept strictly confidential by the recipient and shall not be used by the recipient for any purpose other than for purposes of the arbitration or the enforcement of the decision of the arbitrator(s) and related award and shall not be disclosed except in confidence to persons who have a need to know for such purposes or as required by applicable law. Notwithstanding the foregoing, you and Spotify both agree that nothing in this Arbitration Agreement will be deemed to waive, preclude, or otherwise limit our rights, at any time, to bring an action seeking temporary, preliminary or permanent injunctive relief in a court of law to the extent your use of the Products breaches Section 1 (License), or Section 6 (Restrictions on Use of the Products and Documentation).
    3. Arbitration Rules: U.S. Arbitration. This Section 14 (c) governs arbitration proceedings if Spotify USA, Inc. is the contracting entity to this Agreement. Either you or we may commence arbitration proceedings. Any Dispute shall be finally resolved by arbitration in accordance with the rules and procedures of the American Arbitration Association ("AAA") then in force (the "AAA Rules"), including as to whether a single arbitrator or a panel of three arbitrators should resolve the Dispute, as modified by this Arbitration Agreement. You and Spotify agree that the Federal Arbitration Act applies and governs the interpretation and enforcement of this provision (despite the choice of law provision below). Any in-person arbitration hearings will take place in the County of New York, New York.
    4. Arbitration Rules: Non-U.S. Arbitration. This Section 14 (d) governs arbitration proceedings if Spotify AB is the contracting entity to this Agreement. Either you or we may start arbitration proceedings. Any Dispute shall be finally resolved by arbitration in accordance with the Arbitration Rules of the Arbitration Institute of the Stockholm Chamber of Commerce ("SCC Rules"), including as to whether a single arbitrator or a panel of three arbitrators should resolve the dispute, as modified by this Arbitration Agreement, and administered by the Arbitration Institute of the Stockholm Chamber of Commerce ("SCC"). The seat of the arbitration shall be Stockholm, Sweden, and the arbitration shall be held, and the award shall be rendered, in the English language.
  15. General
    1. Conflicts: In the event of any conflict or inconsistency between the documents that form the Agreement, the order of precedence shall be as follows: (i) the Order Form, (ii) these Terms, and (iii) any other documents incorporated into the Agreement by reference, unless expressly stated otherwise in such documents.
    2. Independent Contractors. You and Spotify are independent contractors and there is no joint venture, partnership, agency, or fiduciary relationship existing between you and Spotify, and you and Spotify do not intend to create any such relationship under this Agreement. This is not an exclusive agreement. This Agreement does not create an obligation of either party to enter into any other contract, subcontract or other business relationship.
    3. Assignment. Spotify may assign any or all of this Agreement, and may assign or delegate, in whole or in part, any of its rights or obligations under this Agreement. You may not assign this Agreement, in whole or in part, nor transfer or sub-license your rights under this Agreement, to any third party.
    4. Governing Law; Jurisdiction; Venue. If this Agreement is between you and Spotify USA Inc., then this Agreement is governed by and shall be construed in accordance with the laws of the State of New York, United States of America, without regard to New York's choice or conflicts of law principles. Further, you and Spotify agree to the jurisdiction of the federal and state courts located in New York County, New York, to resolve any Dispute that relates to or arises in connection with this Agreement, the Products or the Documentation that is not subject to mandatory arbitration under the Arbitration Agreement, and waive any jurisdictional, venue or inconvenient forum objections to such courts. If this Agreement is between you and Spotify AB, then this Agreement is governed by and shall be construed in accordance with the laws of Sweden, without regard to Sweden's choice or conflicts of law principles. Further, you and Spotify agree to the jurisdiction of the district court of Stockholm, Sweden to resolve any Dispute that relates to or arises in connection with this Agreement,the Products or the Documentation that is not subject to mandatory arbitration under the Arbitration Agreement, and waive any jurisdictional, venue or inconvenient forum objections to such courts.
    5. U.S. Government Users. The Products and Documentation are provided to the U.S. Government as "commercial items," "commercial computer software," "commercial computer software documentation," and "technical data" with the same rights and restrictions generally applicable to the Products and Documentation. If you or any of your users is using Products and Documentation on behalf of the U.S. Government and these terms fail to meet the U.S. Government's needs or are inconsistent in any respect with federal law, you and your users must immediately discontinue use of the Products and Documentation. The terms listed above are defined in the Federal Acquisition Regulation and the Defense Federal Acquisition Regulation Supplement.
    6. Force Majeure. Neither Spotify, nor you will be liable for any delay or failure to perform any obligation under this Agreement (except for a failure to pay fees owed to the other party hereunder) due to events beyond its reasonable control and occurring without that party’s fault or negligence. including without limitation acts of God, natural disasters, terrorism, riots, war or pandemics.
    7. Entire Agreement. This Agreement constitutes all the terms and conditions agreed upon between you and Spotify and supersede any prior agreements in relation to the subject matter of this Agreement, whether written or oral.
    8. Severability. Unless as otherwise stated in this Agreement, should any provision of this Agreement be held invalid or unenforceable for any reason or to any extent, the remaining provisions of this Agreement will not be affected, and the application of that provision shall be enforced to the extent permitted by law. Any failure by Spotify or any third-party beneficiary to enforce this Agreement or any provision thereof shall not waive Spotify's or the applicable third-party beneficiary's right to do so.