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Insights
Beta

Analyze Backstage usage and sentiment data from your developers to drive Backstage adoption

Developer

Spotify

Category

Monitoring

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About the plugin

The Insights plugin provides a comprehensive window into Backstage usage and sentiment at your organization. As a Backstage champion, this data helps you understand how developers are using Backstage, where the best opportunities are to improve their experience, and how that experience is evolving over time.

  • Measure user and plugin adoption

    Understand how users are adopting Backstage at your organization with overall and plugin-specific engagement metrics. Use this data to validate the success of your Backstage instance and identify areas where you can maximize your impact.

  • Understand user behavior and sentiment

    Dive deep into all kinds of data about how users are using Backstage, including sentiment data from short pop-up surveys you can run all across the Backstage platform. Insights provides a comprehensive view of how Backstage users are actually interacting with your Backstage app. The plugin captures user, search, catalog, and template activities within your organization, eliminating the need for manual setup. Use this data to gain a deep understanding of user behavior and evaluate the success of your Backstage initiatives.

  • Identify trends

    Understand how your Backstage experience is changing over time. Insights highlights the most important trends for Backstage champions with pre-built graphs that allow you to benchmark and compare user behavior data over time. It also provides the flexibility you need to explore the data yourself based on your organization's priorities.

Insights features

Headlines

Easily identify the most important metrics and trends related to your Backstage instance. Insights surfaces headline metrics like user activation, feedback from recent surveys, and Scaffolder template usage over time. As a Backstage champion, this is your dashboard to quickly understand the success of your organization's Backstage rollout and to identify where there are opportunities for improvement.

Five graphs which hightlight examples of "headline" metrics

Usage

Want to dive deeper into your Backstage usage data? Insights makes it easy to explore all kinds of data about how your users are engaging with Backstage. Filters allow you to refine your search based on specific criteria, and prebuilt graphs help you understand trends over time.

Three graphs with a filter bar to the left, selected filters include: Segment:Search, Date Range:Last 30 Days, Search Types:techdocs, User Group: imaginary-goats

Feedback

Easily collect user feedback about plugins or specific pages in Backstage with short pop-up surveys. As a Backstage champion, you can create surveys with custom questions to identify how users feel about Backstage. View this data alongside your usage data to get a full picture of how your organization is using Backstage and where there are opportunities for improvement.

Left half shows a form which would allow you to create pop-up surveys in your Backstage instance, right half shows a preview of said survey

Additional information

Book a demo

Still have questions about Insights? No problem, just join one of our weekly demos hosted by a Spotify expert.

backstage beaver lecturing