PagerDuty logo.

PagerDuty

Bring the power of PagerDuty to Backstage, reduce cognitive load, and improve service visibility

Developer

PagerDuty

Category

Monitoring

Install
Talk to PagerDuty
A card that represents the PagerDuty plugin. The card has been broken into three sections: a row for actionable buttons, a row for incident-related tabs, and a row for information on the on-call assignee.

About the plugin

The PagerDuty plugin reduces cognitive load on developers maintaining services in production. Perform various actions from Backstage, such as finding active incidents or opening new ones, viewing recent changes made to the service, and checking who is on-call. Additionally, it enables self-service onboarding through software templates.

  • Improve visibility of your services

    The PagerDuty plugin provides visibility into how your services are performing in production and allows you to make changes according to performance all within Backstage.

  • Reduce cognitive load

    Developers are frequently impacted with context switching and cognitive overload. This plugin mitigates the cognitive load on developers by allowing them to run basic incident response tasks directly within Backstage.

  • Facilitate service onboarding

    Enable self-service onboarding for new projects by using software templates. Add custom scaffolder action to create services directly in PagerDuty and configure the plugin automatically on Backstage.

PagerDuty features

Trigger new incident

Trigger new incidents for your service directly from Backstage. Save time and avoid context switching with this feature.

A modal with an incident form. The form contains just one field, a text box for describing the incident.

See active incidents

View all active incidents for a service directly in Backstage.

A card with two tabs: Incidents, which is selected, and Change Events. Incidents has a list of incidents sorted by recency. Each incident has a "triggered" tag, an error message, a timestamp, and an assignee.

Identify on-call

Quickly identify who is on-call for a failing service and resolve the incident as fast as possible. With this feature, companies spend more time solving a problem than finding who should solve it.

A card with the current on-call assignee, including their photo, name, and email.

Easy service onboarding

Add our scaffolder actions to your Backstage Software Templates and enable self-service onboarding for new projects. With one step you can create a service in PagerDuty and configure the plugin automatically on Backstage.

A form that creates a service in PagerDuty. It has three steps to complete: PagerDuty Service, Choose a location, and Review.

Additional information

PagerDuty

Bring the power of PagerDuty to Backstage, reduce cognitive load, and improve service visibility

Install
A card that represents the PagerDuty plugin. The card has been broken into three sections: a row for actionable buttons, a row for incident-related tabs, and a row for information on the on-call assignee.