> ## Documentation Index
> Fetch the complete documentation index at: https://backstage.spotify.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Fleetshift Troubleshooting

> Common Fleetshift errors and how to fix them.

| Error                                      | Cause                                                                 | Fix                                                                                                                                                                     |
| ------------------------------------------ | --------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `No AI provider credentials configured`    | No AI provider has been set up yet.                                   | Configure your AI provider in `App Settings > AI Models`. See [Enable AI Shifts](/docs/portal/core-features-and-plugins/fleetshift/enable-ai-shifts) for setup instructions. |
| `The provided model identifier is invalid` | The model selected for this shift is not enabled in your AI provider. | Enable the model in your AI provider (see [Enable AI Shifts](/docs/portal/core-features-and-plugins/fleetshift/enable-ai-shifts)), then update the shift.                    |
| `AI auth validation failed`                | Provider credentials are present but incomplete or incorrect.         | Double-check the credentials and required fields in `App Settings > AI Models`. See [Enable AI Shifts](/docs/portal/core-features-and-plugins/fleetshift/enable-ai-shifts).  |
| GitHub events are not updating PR status   | Webhook is missing, disabled, or the secret does not match.           | Verify the GitHub webhook URL, selected events, active status, and secret match what you configured in Portal.                                                          |